Like I said it was a total loss so ANYTHING will be appreciated, thanks.
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Okay, thanks. From your post I thought maybe they didn't have any/enough fire or loss of use insurance to cover their expenses. Moving is stressful enough, having your ENTIRE home and all the contents inside destroyed. That is good they were able to rent a house they lived in before and be somewhere familiar.They lost everything in the house so food, clothing, furniture. They have replaced some but anyone with kids k owns the list just goes on. They did have insurance and have actually rented a house that they owned years ago.