Incidentally I had ordered an Echo trigger a couple days before the Vegas incident. (Still waiting for that one. Understandable.)
In light of the current political climate, I figured I’d order another. As a precaution, I called them to inquire about wait times and possible refunds due to legislation restrictions. Their web site says 4-6 weeks lead time on shipping. They said “it will be more like 6 weeks”. (Understandable)
I then asked “if I place an order and legislation is passed, will I be refunded?”
Fostech replied “we don’t know how the wording in that legislation might be written. So if you have concerns, don’t order it.”
So a asked again being more specific, “if I place an order and while waiting for this order to be manufactured and shipped, legislation is passed, restricting you from providing me with the item I paid you for, will you reimbursed my money?”
The Fostech representative replied “we don’t know how the wording in that bill might be written. So if you have any concerns, don’t place an order.”
Are they suggesting that there might be wording in that bill that states they are permitted to keep money from customers without providing the goods they paid for?
I felt like I was getting an answer from a politician who was blatantly intending to screw me over. They would not confirm nor deny if they would give back my $500 if they couldn’t give me the product. In life experience terms, that means they fully intend to keep my money no matter what happens with the product.
So naturally, I ordered the Franklin binary trigger from Franklin Armory, who promised in writing that they would give me a full refund up until the product is shipped.
In light of the current political climate, I figured I’d order another. As a precaution, I called them to inquire about wait times and possible refunds due to legislation restrictions. Their web site says 4-6 weeks lead time on shipping. They said “it will be more like 6 weeks”. (Understandable)
I then asked “if I place an order and legislation is passed, will I be refunded?”
Fostech replied “we don’t know how the wording in that legislation might be written. So if you have concerns, don’t order it.”
So a asked again being more specific, “if I place an order and while waiting for this order to be manufactured and shipped, legislation is passed, restricting you from providing me with the item I paid you for, will you reimbursed my money?”
The Fostech representative replied “we don’t know how the wording in that bill might be written. So if you have any concerns, don’t place an order.”
Are they suggesting that there might be wording in that bill that states they are permitted to keep money from customers without providing the goods they paid for?
I felt like I was getting an answer from a politician who was blatantly intending to screw me over. They would not confirm nor deny if they would give back my $500 if they couldn’t give me the product. In life experience terms, that means they fully intend to keep my money no matter what happens with the product.
So naturally, I ordered the Franklin binary trigger from Franklin Armory, who promised in writing that they would give me a full refund up until the product is shipped.