CMC Triggers...customer service

[rdogger]

Here is why I will now only purchase CMC Triggers for AR's.

Today @ roughly 9:10 PM I wrote to CMC saying I was tightening up their anti walk pins. There was some wiggle on them (very minute amount) so I thought I had to hammer down and I ended up stripping a screw head. Totally my fault and I asked if the wiggle was normal and if they could give me a discount on a second set of pins.

Today @ roughly 9:30 PM, I received this:
No sweat Ryan. A small movement side to side is normal. If the Torx Screws tighten against the lower, they fall out after about 50 rounds. Send me your ship to address and we'll send you a new pin kit. No problem and no charge!
-Jack



Jack Biegel as it turns out, is the president of the company.

This is how you do it right folks.

 

[Bear44]

Not to mention they make a damn good trigger at an excellent price.

 

[rdogger]

Not to mention they make a damn good trigger at an excellent price.

Exactly! The single stage flat trigger I have from them is awesome!

 

[cmshoot]

Good to go!

 

[Burdy]

I got a 3.5 lb single stage drop-in CMC for free about 5 years ago. Been in several rifles as it's the trigger that goes in immediately after I buy rifle until I purchase a Giessele. They hit that value/performance sweet spot perfectly.

FWIW, This post just made me try their anti-walk pins...the price is right on those as well and they don't have that crazy Tacticool look other pins have. Hopefully they will be in this week.

Sent from my Pixel using Tapatalk

 

[rdogger]

at rougly 10:10Am today, I received the tracking number for my replacement part.

Thoroughly impressed by CMC & Team.