Geissele customer service earning business.

[grandall1972]

I have a Tavor Sar16 and X95 and purchased a Geissele Super Saber trigger from another member. Turns out it's an older version and only fits the Sar16. Found another timney trigger listed that will also only fit a sar16 and thought why not ask each company if they would update the triggers to the current generation so that they will fit both rifles. Have not heard back from Timney yet, and will update if and when I do. Here is the very prompt and quality response I got from Geissele.

Good Morning Mr. Randall,


Thank you for contacting us and thank you for your business. We do offer an X95 mod to the older Geissele Super Sabra Trigger Packs sir. If you would like to send the trigger in for the update, we would be more than happy to take care of that for you. Please send your complete trigger assembly along with a note containing a description of why you are sending it in to us as well as your contact and return shipping information to:


Geissele Automatics
RMA#xxx
800 North Wales Road
North Wales, PA 19454


Please make sure to include the RMA# on the outside of the package as well on your note. Once we receive it we will inspect it, perform the X95 update, contact you with what we found and did, and get it back to you as quickly as possible.


Thank you,

Nick

 

[jeep78]

I never forget companies that treat me like that, likewise I never forget the ones that treat me like dirt.

 

[Mr. Booshie]

Bill Geissele also buys such for his employees EVERYDAY. A rare occasion in business these days.

I've always pushed G products to anyone who asked about a trigger. Every long gun I own has a G trigger, God forbid the day they make pistol triggers, I'll be broke.


EDIT: they have a chef on staff that makes food, Lookup "Purple Meteor Canteen"

 

[grandall1972]

I never forget companies that treat me like that, likewise I never forget the ones that treat me like dirt.

Exactly why I started this post. Great customer service/experience deserves to be shared. That way we all reap the benefits, us with quality products, and merchants with well deserved purchases.

 

[DinkyDau]

I have several, the Super Scar trigger is the best of what I have, excellent product and company.

 

[Mr. Booshie]

I have several, the Super Scar trigger is the best of what I have, excellent product and company.

Im ordering another Super Scar tomorrow, its gonna hurt so good haha.

 

[DinkyDau]

Im ordering another Super Scar tomorrow, its gonna hurt so good haha.

You will be well pleased with the performance. I love my Scar but hated that a weapon of that quality, would have such a crappy trigger.

 

[Kman]

Good stuff, great products!

 

[Mr. Booshie]

You will be well pleased with the performance. I love my Scar but hated that a weapon of that quality, would have such a crappy trigger.

I know this, notice I said ANOTHER Super Scar. I added another Scar to the stable last week.

 

[grandall1972]

Well, still great customer service by Geissele, but never got my trigger back. Was shipped on the 15th, but ups says they never received it and Geissele says they shipped it. Luckily after a couple of emails and one phone call I should be receiving a brand new trigger shortly. At least they are making good on a mistake, and I can't wait to get the new trigger in my rifle.