I hate to hear that, I usually have great service there and the guys like to talk guns unless it's really busy and they don't have time. Maybe it was an off day. And you're right about that used gun rack!I wasnt too impressed with howards. The staff was helpful, dont get me wrong, but I definitely got an "I'm busy, what do you want?" vibe from the majority of the staff. I also got a "talk to that guy" and me running around trying to figure out who I need to speak with. Its not as friendly as classic firearms or firearm traders. Howards does have an awesome selection, though. And their used gun rack is actually priced like a used gun rack! lol