Has anyone bought new power equipment from Greenworks Tools that their tech support staff later deemed defective and was returned within the first 30-day use period yet, they stonewall issuing the refund?
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Amazon is awesome regarding returns -as soon as the shipper picks up the item I get a refund in a few hours. What I found out about Greenworks Tools was on the BBB site in Western North Carolina- many people have to file complaints on the BBB site just to get warranty service from Greenworks. And there are hundreds of complaints mostly for warranties or defects.Wow that seems terrible. Amazon spoils me when the return is scanned they refund. (i understand they don't have everything) and they have decent customer service. I wish more companies at least tried.