I take feedback (especially mine) seriously.. I know stuff happens. just pay alot of attention to the positive vs negative, and how recent..
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Banning would only result in opening another account.
Do your research first. Banning would only result in opening another account. I would rather see who has negative feedback.
As leader of the 1 neg crew I will say that some people do the most. I personally gave plenty of forewarning before cancelling my deal and tried to make it happen. But some people are just trolling with offers/cancelled deals.