I usually say "wtf is this **** and wtf is wrong with you moron?"
I will say "this is what I use and it works for me", no need to point out the obvious that what they have is junk, if they dont already know when its failing on them a few times, they are likely beyond help
I will say "this is what I use and it works for me", no need to point out the obvious that what they have is junk, if they dont already know when its failing on them a few times, they are likely beyond help