I have been reloading for over 30 years and have dealt with most of the reloading manufactures customer service at one time or another. I recently aquired some RCBS reloading equipment from an ODT member that was not in the best of shape. When I received it the powder measures and scale had some problems. I tried to get them to work but found that they needed some items to be replaced.
I contacted RBCS and explained that this was not a warranty issue and wanted to know how much the items would cost. They promptly replied that they would ship them to me FREE OF CHARGE. I did not have to pay a cent.
You will not find any better customer service anywhere and I will be a loyal RCBS customer for life.
I contacted RBCS and explained that this was not a warranty issue and wanted to know how much the items would cost. They promptly replied that they would ship them to me FREE OF CHARGE. I did not have to pay a cent.
You will not find any better customer service anywhere and I will be a loyal RCBS customer for life.