• ODT Gun Show & Swap Meet - May 4, 2024! - Click here for info

Sig Sauer Customer Service Sux...

allamericaninfidel said:
So I bought a Sig P938 and after putting about 50 rounds through it the disconnector fell out while I was at the range - which causes feeding malfunctions - The gun was brand-new so I sent it back to sig - they reassembled it and apparently didn't look to see what caused the problem -
I received it back took it to the range shot about 100 rounds through it and the disconnector fell out again - so I returned it to them - at first they told my local gun dealer handling the return on my behalf that they were not going to repair the gun because they had already repaired it once before - I ended up calling them and I kindly explained to them what I expected in a repaired F*****G gun - I also told them when I got the gun back it was going straight to the range with a video camera - so they might want to figure out why the disconnector keeps falling out because I'm pretty sure I could get that video to go viral - suddenly they were interested in whatever it took to make me happy ¯\_(ツ)_/¯ so since I now have zero faith in their product I told them the only way I would be happy if they sent me a new firearm altogether - so they agreed and I was told I should see it this Monday - I knew I would never carry it and would only want to sell it and I would only feel right after all that crap by selling a gun that I knew was new -

I now have zero faith in Sig Sauer going bang EVERY time

So I have a seriously NEW Sig 938 posted for sale currently
Click to expand...
I read that looking at your 938 ad. You still got it?
 
I sent back a Sig716P twice for cycling issues running suppressed. The first time a smith worked it, sent it back with an extra magazine, some schwag parts, and a personal note. The second time, I pressed for a replacement due to newly found known issues running suppressed and becuase the BCG made significant contact with the lower receiver and caused damage. Sig contacted me for FFL info to send a replacement (new model) 716P that has since been flawless. I sent the gun in for repair sans any accessories and with a junk A2 grip and bare bones PSA stock. They sent the new rifle with all new accessories, mags, sling, etc.

All my Sigs run like champs, a few P226's, P229, P938, P238, even the (GSG) 1911-22 and Mosquito. I do have to send the P229 in for the roll pin issue, so I suppose I will have an opportunity to experience the CS again, but I usually get good CS because I don't get shi**y with people and give them attitude - not saying the OP did.
 
It depends on who you talk to up there it seems. Some of the CS reps are great some are just lazy. S&W use to be great but the las time I had to deal with them it was a hassle. Beretta is about the only company I have dealt with that has had consistently good customer service. Even Glock has dropped the ball a few times. There are a couple of armorers over at their Smyrna factory that are douche nozzles. The past few times though I have been fortunate enough to get a cool armorer. So it seems in the industry as a whole it is just luck of the draw.
 
Aimless said:
It depends on who you talk to up there it seems. Some of the CS reps are great some are just lazy. S&W use to be great but the las time I had to deal with them it was a hassle. Beretta is about the only company I have dealt with that has had consistently good customer service. Even Glock has dropped the ball a few times. There are a couple of armorers over at their Smyrna factory that are douche nozzles. The past few times though I have been fortunate enough to get a cool armorer. So it seems in the industry as a whole it is just luck of the draw.
Click to expand...
It appears that way to me as well
 
You must log in or register to reply here.

Similar threads

Sig Sauer Sale
2
Replies
11
Views
384
Mike41
M
Georgia HOLSTER Sig P365 Legion
Replies
0
Views
32
Codyd18
Codyd18
Anyone own a SIG Cross STX near Marietta
Replies
0
Views
91
cmshoot
cmshoot

Featured Listings!

Back
Top Bottom