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Wow, what city did you test to chicago?
What does the ping mean anyways?
time it takes to send a signal from your computer to the server.
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call comcast and complain.
If you have been with them long enough they will let you try out a higher speed beore you agree to pay for it.
I think they let us have a free upgrade for 6 months.
ditto herehttp://www.speedtest.net/ is what I've always used..
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Good enough!
Comcast high speed my ass....
I don't know how you got the pictures, but here are the results...
Download: 1.32 Mbps
Upload: 3.91 Mbps
Ping: 16 ms