While most customer service departments are in the toilet, Dillon Reloading gets better

[rosewood]

Have 125 grain hitting 1670fps. 68 grain hitting 2170fps. It is a hoot. Compensator allows me to Run a really weak spring, like 45acp weak.

 

[Cartman]

I don’t even call Dillon any more, a Dillon rep is on a forum and I just send him a message and it’s in the mail the same day or the next day.

 

[Seacap]

I had to call Dillon today to get a replacement part that I had lost. Not only did they agree to send me the part for free even though I lost it they’re sending me a new manual and a tool to help disassemble my machine to clean it. I told him after taking the machine apart I probably won’t be able to get it back together they said just ship it to them and they be glad to put it back together. Then, before they get off the phone they want to know what else you need. Is there another company that can beat their customer service? They speak English they answer the phone in a couple of minutes and take all the time they need to help you. I don’t think they’ve ever put me on hold to ask somebody else a question, they always have the answers. How do they do it And stay in business.

Been using my 650 for about 25 years, wore it out several times over, Dillon always sends me what I need, when the spring for the shell plate gets weak, I ask them to send me 2, and they do…I’m thinking there the best!

 

[Seacap]

Have 125 grain hitting 1670fps. 68 grain hitting 2170fps. It is a hoot. Compensator allows me to Run a really weak spring, like 45acp weak.

Screaming for that round..my 454 with a 260 grain hard core freedom round is a screamer also

 

[Grub Master]

Seacap Sent my 550 back to them. $85 dollars and that included return shipping. They replace things I never heard of and the machine looks like a new one. Only set in their shop 2 days. Awesome company.

 

[Seacap]

Seacap Sent my 550 back to them. $85 dollars and that included return shipping. They replace things I never heard of and the machine looks like a new one. Only set in their shop 2 days. Awesome company.

I agree, and they never make me feel like a dumb ass, when I’m trying to figure out my 650