Why I buy RCBS Equipment!

[Cmax Arms]

These are copies of a email sent to and from RCBS. (they are self explanatory). So the next time you think " I'll save $10 bucks on those dies" (with only a 2 year warranty) maybe you should reconsider and buy RCBS! (with a Lifetime warranty)


Message I sent yesterday;
I just received a set of carbide 45 auto reloading dies in the gray box. If you need any number off of the box, I can get them when I get home tonight.
I always take the dies apart and clean and lube the dies. Well my daughter took the locking rings to play with I guess and now they are gone. I need to buy 3 locking rings. They are black with set screw 90 degrees onto the thread. How much do they cost?


thanks Chris


Then later yesterday the response;


Chris, I'm sending you the lock rings no charge. Have a great week.


Bill Reed
RCBS Customer Service
605 Oro Dam Blvd.
Oroville CA 95965
Customer Service Hours
Mon-Fri
6:30 am to 3:30 pm
www.rcbs.com


WOW! Cmax

 

[Bypass]

Nice.

 

[Cmax Arms]

yeah, and that's not the 1st time, my father got a 223 case stuck in a die 35 years ago. (when he was trying to learn, then got cancer, you know the rest) I had forgotten about it and when I set up the equipment a few months ago, I found it. I was reading the instructions for the RCBS dies and saw where it said if a case gets stuck in a die send it back to RCBS and we will remove it for you. Well I figured what the heck, I sent it to them and within 1 week a package shows up with a brand new die.....WOW....Cmax

 

[Realstudent368]

yeah, and that's not the 1st time, my father got a 223 case stuck in a die 35 years ago. (when he was trying to learn, then got cancer, you know the rest) I had forgotten about it and when I set up the equipment a few months ago, I found it. I was reading the instructions for the RCBS dies and saw where it said if a case gets stuck in a die send it back to RCBS and we will remove it for you. Well I figured what the heck, I sent it to them and within 1 week a package shows up with a brand new die.....WOW....Cmax

thats awesome..sorry about your pop...

 

[Crubear]

I've had the same response from RCBS with missing parts from a Jr press. They sent them free.

I've also had the same service from Hornady, Redding, Lee, and Lyman.

 

[Candler Rd Guns]

there customer service is 2nd too none

 

[Cmax Arms]

there customer service is 2nd too none

Yeah no doubt....Welcome to OTD.........

 

[GeauxLSU]

Refreshing and good to know.

 

[GreenPanther]

BOOM!

 

[GlockIssue]

Yea that's great and good to know. I've been thinking about getting into some reloading so I may be in the market for equipment soon.