I bought some brass that was an estimated count based on weight. That estimate ended up being off the mark on the light side after depriming, tumbling, sorting counting and bagging. G.B. took note of the shortfall and pulled some extra brass from his own private stash to make up the difference and mailed it out on his own nickel. That to me shows a commitment to excellence and honesty that is becoming less and less common in 2018 so it was very much appreciated. Can't recommend G.B. enough folks, great guy to do business with!