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Sent a 1970's knife back to them a couple of years back, repair dept. contacted me back and said they couldn't fix it, to old, they're using different type blades now. I sent the same knife to them in early 80's they said the same thing and included a list of independent repair dealers around the country. Still have the knife and letter.Case is garenteed for life just pay to mail it to them will replace the whole knife or charge to replace parts just tell them when you mail it in.