I called Keith a few days ago regarding a broken water supply line in between the street and my house. He came out promptly and fixed the problem. He knew his stuff, and pointed out errors that had been made with the prior installation of this pipe. He also helped me support the pipes in the muddy hole in the ground so that they would not sag or wiggle under pressure before I backfilled and covered up the pipe . The fee for his services was reasonable and there was no extra markup on the price of the fittings required.