Also, we can't support your outrage if we don't know who to be outraged with.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Moe'sAlso, we can't support your outrage if we don't know who to be outraged with.
So I have been eating at the same place for dinner for a while. A franchise store.
They have a habit of saying "welcome to *******'s" when you come in the door.
So last week I sat down to eat and I get a phone call. it's a call I had been hoping to get for several weeks. So I push the food aside and concentrate on this important call.
The store got busier and I had been involved in the call uninterrupted for about a half an hour when a new worker came on duty.
When he did the 'welcome' it was operatic, baritone, and obnoxiously loud performance. To which I gave him the "hey buddy!, do ya mind, I'm on the phone."
After he repeated the performance a couple times. I interrupted him again with something similar. not rude, not profane.
I have subsequently been informed that:
1. shouting a the staff is never appropriate
2. I am not welcome to be served at either of the 2 stores that these owners have franchises.
I am considering my options. What would you do?
Right now I am composing a letter to be sent certified mail to the CEO of the outfit that sells the franchises.
Um that isn't some habit they do, it is their job and they are supposed to say it loudly. Damn man you are really being "that guy" in this situation.They have a habit of saying "welcome to *******'s" when you come in the door.
So you have had problems in the past where you gave them a bad survey and had to be contacted by the owner? Yeah sounds like you were a problem customer the didn't want anymore. I know in my business there is 10% of the general public we can't make happy and I make it known to that 10% very quickly I would rather them do there business somewhere else.I have been a very loyal customer for more than a decade at the location nearest my home in Georgia. I am currently working out of state and am dealing with another franchise.
As a frequent customer, I probably know as much about their business as most of their employees. I have been in contact with the owners of this location for issues through their customer survey, and subsequently by phone. Never by speaking with staff members.
In each case the store was not in compliance with company standards.
As far as my conversation on my phone. I was not using a headset. I was holding my Iphone to my ear and having a quiet conversation and I was uninterrupted by any of the other staff members who were welcoming other guests for at least a half an hour before the ‘performance artist’ came on duty