If you contact the seller it does not create a case. You have to intentionally create a case. I would have had I waited so long. A lot of these guys want to string you along for 30 days so you can't leave them a negative.
It did create a case for me when I used the contact seller tab from the listing.... I am not sure if I agreed to create a case or not while using the link, but my point to him was that this was not intentional.... I agree with the stringing along thing.... He finally came clean and told me that due to the weather, he didn't send it out until last Friday. I usually don't give negative feedback unless something was intentional.... I think he didn't give me the tracking number because he sent it out so late.... Either way... acting like that when it was his fault is a good way to get negative feedback from a passive buyer. Negative feedback usually hurts a seller worse than a buyer..... I have never had someone not sell to me.... but I know I haven't purchased from sellers due to there negative feedback... end rant again....