so, i had my hyundai side swiped (not my fault, geico the at fault party is covering body work). so as part of body work i get a rental. ok, fine with me. bring it to repair shop tuesday. they use enterprise, normal process and then on they bring me the rental car. its a piece of **** mitsubishi mirage. ok fine, the one car crappier than my own (some of yall may have laughed at the meet and greet because of it). i get the car and the interior is ****ty (some caked on dried mud smear on the passenger side door). i should have returned it right there. but no, im too affable. get in car and notice the ****ing tire pressure sensor is also lit up. sigh, **** it ill take it to kroger down the road and throw air in the tire. mistake number 2, should have returned it then. but despite the tires all being at the 44 psi level the ligth is still on.
to hell with it i think, im only having this car a few days. get a text from body shop saying maybe the 17th lol. ok fine whatever. then the fun starts
driving home from the meet and greet, down i20 into atlanta, i hit a bump (where one of them storm drains are in the lefthand lane). now the car is ****ty and tiny and i feel the bump throughout my entire body (my butt wouldnt stop making a fist due to the crappy seats). i think geeez, wtf, ok....look at the display screen for the bluetooth and backup camera.....has ****ing spiderwebbed cracked. thats right, the display screen glass has cracked like someone hit it with a damn slingshot.
i asap call enterprise, the local office closed at 1 on saturday so the corporate folks took my info and said they would call me to exchange the car (i explain to them this is an act of god and i didnt hit it with anything or launch quarters into the car with a spud cannon)
take it in today, they tell me its just part of their insurance they will charge my card an additional 200 bucks on top of the 50 deposit to cover the deductible...........uhhhh how about no, since it was your piece of **** car that crapped out on me. i explain that this is in no way my fault, but the enterprise rental employee basically admits there is nothing he can do on his end and even if i walked out they would charge my card. he then says :a recovery specialists can reach out to you about next steps and possible reimbursement
hell no, hell no there wont be reimbursement, ive been down this road before and by giving them any money they look at it as you admitting fault
so what do i do? i contacted geico but they were like "gee that sucks, but its 3rd party blah blah blah" but im gonna send them the receipt anyway. should i dispute the charge with my credit card company? put up with enterprise "steps" in the hopes i get compensated
by the way, the enterprise folks still wanted to know if i wanted a differant car.......**** no, i dont need another time bomb from you sons of bitches
/end rant
anyone got any suggestions? maybe they will make it right but at this point i very much doubt to get anything but a middle finger from their corporate lackeys
to hell with it i think, im only having this car a few days. get a text from body shop saying maybe the 17th lol. ok fine whatever. then the fun starts
driving home from the meet and greet, down i20 into atlanta, i hit a bump (where one of them storm drains are in the lefthand lane). now the car is ****ty and tiny and i feel the bump throughout my entire body (my butt wouldnt stop making a fist due to the crappy seats). i think geeez, wtf, ok....look at the display screen for the bluetooth and backup camera.....has ****ing spiderwebbed cracked. thats right, the display screen glass has cracked like someone hit it with a damn slingshot.
i asap call enterprise, the local office closed at 1 on saturday so the corporate folks took my info and said they would call me to exchange the car (i explain to them this is an act of god and i didnt hit it with anything or launch quarters into the car with a spud cannon)
take it in today, they tell me its just part of their insurance they will charge my card an additional 200 bucks on top of the 50 deposit to cover the deductible...........uhhhh how about no, since it was your piece of **** car that crapped out on me. i explain that this is in no way my fault, but the enterprise rental employee basically admits there is nothing he can do on his end and even if i walked out they would charge my card. he then says :a recovery specialists can reach out to you about next steps and possible reimbursement
hell no, hell no there wont be reimbursement, ive been down this road before and by giving them any money they look at it as you admitting fault
so what do i do? i contacted geico but they were like "gee that sucks, but its 3rd party blah blah blah" but im gonna send them the receipt anyway. should i dispute the charge with my credit card company? put up with enterprise "steps" in the hopes i get compensated
by the way, the enterprise folks still wanted to know if i wanted a differant car.......**** no, i dont need another time bomb from you sons of bitches
/end rant
anyone got any suggestions? maybe they will make it right but at this point i very much doubt to get anything but a middle finger from their corporate lackeys
