finally some good news. I memorialized too much monday!
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My Glock customer service experience.
- Thread starter va87
- Start date
I live and work 4 miles from Glock in Smyrna and have been going there for years... I stopped by two months ago with my new G30 and a used G21 magazine I bought and a set of Trijicon HDs. They took my G21 magazine and replaced it with a brand new one. I asked if they'd install the Trijicon HDs on my G30 while I was there and they agreed to without hesitation... After about 10-15 minutes he returned with my new G21 magazine and my G30 gen4 with newly installed Trijicon HDs. Cost was $0 as always. Always receive great CS from them every time I've stopped by. Glock fanboy for life!
One of the many reasons I love glock. Only been there once but my experience was great as well
How many will they let you check in for an overhaul?
I took 3 in this morning and I too was impressed at the customer service. Was quoted 45 min and thought they meant per gun. Was actually going to leave and come back then the guy said no 45 min total. Got all three checked out and serviced with two getting night sights. Now that's customer service.
