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My trijicon RMR failed during my weekend shenanigans

Can’t fault the optic, they all will fail.

But is 4+ week turnaround reasonable? I’d expect that for a budget brand, but for an established “top tier” brand… I’d expect a bit more of a white glove service.. especially if their failures are so rare as everyone claims.

I’ve had a vortex optic replaced in less than one week… i paid for next day… they in turn covered next day return shipping.

While you’re probably have to use the vortex warranty… their service is second to none.
I do fault the optic and their warranty time. I’m not really impressed.
I have three vortex optics and I actually like them.
 
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