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OpticsPlanet, perpetual order processing.

Thread in 'The Pasture' started by Pfoneman, May 22, 2020 at 2:03 PM.

  1. Pfoneman

    Pfoneman Hunter Supporter

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    I’m done. I’ve given them 5 chances to give me a reason to order things from them and they’ve failed every time. I have always ordered things they show in stock and yet none of my orders have made it out of processing. One order I left alone for 3 weeks and still, order processing. Each time the same thing, “Our vendor showed it in stock, but due to high demand......” Give me an f$&king break. Do they have any stock or is it a couple of snowflakes working outa grandma’s basement drop shipping everything. Like I said I’m done. They hit your account immediately but then take 3-5 to give it back. I try as often as possible to deal with fellow ODT’ers but as good as you guys are y’all don’t have everything. So is it just me or have y’all experienced the same? Enquiring minds want to know.
     
    Buzz 1 likes this.
  2. GeauxLSU

    GeauxLSU Moderator Staff Member

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    Ordered from them and DVOR without any issues. In fairness, not a lot of orders.
     
  3. 257bill

    257bill Survivalist Supporter

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    I ordered a Sig Tango 4 on May 17th and received it yesterday May 21st via USPS.
    My first purchase from OpticsPlanet. Was an excellent experience for me.
    Sorry you’re having issues
     
  4. THREEJAYS

    THREEJAYS ODT Junkie!

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    Never have but have run into issues on online orders before
     
  5. Pfoneman

    Pfoneman Hunter Supporter

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    Maybe it’s just me. I ordered a POF drop in on Monday and it was waiting at the house Thursday. About the same with Odin and Troy.
     
  6. ReganR6

    ReganR6 BMF Supporter

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    Iv'e ordered a few things from them and never had a problem?
     
  7. Pfoneman

    Pfoneman Hunter Supporter

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    And it’s not just during the Kungflu. This is over the last couple years.
     
  8. XSmojo

    XSmojo ODT Junkie!

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    My experience is 1 in 4 orders will get kicked to backorder and delayed 2-4 weeks. The online system does have some faults with "available" indicator. Last one was a YHM part and it did show up after 3 weeks.
     
  9. Hawk5150

    Hawk5150 Frontiersman Supporter

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    I ordered a stock and forend for my 1187 last week from them and when I received my order confirmation email it said 7-9 weeks for delivery. What ?!?!? I emailed their customer support and got a response within 24 hours and then I escalated it up to a manager and my order is being delivered on 5/23.

    I've had a lot more luck off Ebay with buying optics and gun parts as they ship things out immediately in most cases and the EBay system watches all transactions and you can submit an issue and let the EBay folks deal with it.

    I'm with you...I'm hesitant on ordering anything else from Optics Planet going forward.
     
  10. Pfoneman

    Pfoneman Hunter Supporter

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    Well maybe I’ll give them another shot at some point, but 5 outa 5 leaves a bad taste in your mouth. It’s not like I’m trying to order a original bolt for a Browning BAR, this is common items. Ambi safety, MAG release, AK furniture, etc.
     
    Hawk5150 likes this.
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