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Outsourcing

I hope the best for you. Train your replacement like you own the place. Treat him/her like you'd like to be trained/treated. Yes, it sucks, but the professionalism you show can open a new door or even keep you around. You never know who is watching or who might offer you a job in the future.

^^good advice here. if you become proficient in documenting processes, training manuals, etc., they will keep you around until the lights are turned off. Mgt doesn't want a workforce to have to re-create the wheel. Keep copies of what you research and publish so you can use as examples while you are interviewing. Good luck in whatever path you choose.

Absolutely! The few training guides I helped with I have saved, and from a business stand point I 100% understand why they're shipping my job over seas. I'm a little bitter of course, but this pushes me to either try something new here or find something different that I'd rather do instead of being complacent where I am.


Wow, at least they are keeping you around. That says a LOT these days!

I had a plant I worked in shut down (it was announced when I was serving in the Guard on Hurricane Katrina duty) and it was the best thing ever happened to me career-wise. Wasn't any fun at the time, though, I can tell you!

Good luck!

I think it's partially because they desperately need the help on the customer care side, and partially because they surely don't want to pay me unemployment. Haha. But while it stinks right now, I think it's going to work out just fine in the end. Today was just the first day we saw the names of those that are taking our places and it really kind of hit home. We will most likely never speak to one another, even through emails, since we aren't actually training them, our manager is, but it's still a bizarre feeling.

It's always interesting to see what other people have gone through and what similar situations others have been in, and to see how it worked out for them in the long run. :)
 
I hope the best for you. Train your replacement like you own the place. Treat him/her like you'd like to be trained/treated. Yes, it sucks, but the professionalism you show can open a new door or even keep you around. You never know who is watching or who might offer you a job in the future.

A buddy of mine looked at it like this and ended up better than ever . All because he refused to stay down or be mean an nasty :)
 
To me, they are selling us out.
Bosses wanted to save a $.

Bosses: That's their job, to save money, keep a healthy, safe, and vibrant workforce, and make money. The job one has now does not dictate where one will be in the future, this one door closing is an opportunity to push past what one thinks he/she can do and truly test our motivations.
 
The outsourcing could well be a temporary thing.

My credit union (which I have been a member of for over 20 years) outsourced some of their phone customer service.

It is a freaking mess! I wasn't aware until I wrote some cussing, bitching emails about my damn card # being stolen and the 6 or 7 phone calls it took to finally get someone to fix something. I finally got a call from customer service VP or some such-and she told me about the outsourcing during odd hours or high volume times. I let her have it! And I think they really are beginning to see the light-especially since the people at the call center can't do a lot of things that the regular credit union people can.... And she said it definitely shouldn't take 6 phone calls to do something which used to take 10 mins.

If enough people have troubles, they will change. The trend of outsourcing is starting to reverse in some areas-I think.
 
I hate to say it, but since your job is being outsourced overseas, the fed govt may still have programs that pay for you to go back to school for a new career.
Happened to my brother, he went from an assembly line worker to being a programmer, and it didn't cost him a dime.
 
I hate to say it, but since your job is being outsourced overseas, the fed govt may still have programs that pay for you to go back to school for a new career.
Happened to my brother, he went from an assembly line worker to being a programmer, and it didn't cost him a dime.

Till that is outsourced. 8)
 
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