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the comcast death rattle

I use to love comcrap but not anymore. I am supposed to have 105 Mbps+ internet but since May it has been around 10-40 with constant drops. I have call customer service at least 30 times and had 9+ service technician come out to my house all to say the same thing... the problem is on comcraps side of the cable coming into our neighborhood and that they will send a line crew out to fix it 100% guaranteed fixed within 24 hours... but it never gets any better. So I have to call again and again all the telephone tech no-support can say is "we will have to send a technician out to your house (in heavy accent)" despite me telling them that they have sent 9+ technicians out already. I was "guaranteed" a call from the most senior line technician supervisor today but of course no one called me. The second, I mean the second, AT&T fiber to house or google fiber is available I am dumping comcrap!
 
i.imgur.com_ZxF0dS7.png


**** off. oh, yeah .. did i say :censored: comcast?

I'd love Google Fibre. I only have 250 MBps from Xfinity. No TV. But I doubt it'll come to Kennesaw :(
you mean 25?
 
I use to love comcrap but not anymore. I am supposed to have 105 Mbps+ internet but since May it has been around 10-40 with constant drops. I have call customer service at least 30 times and had 9+ service technician come out to my house all to say the same thing... the problem is on comcraps side of the cable coming into our neighborhood and that they will send a line crew out to fix it 100% guaranteed fixed within 24 hours... but it never gets any better. So I have to call again and again all the telephone tech no-support can say is "we will have to send a technician out to your house (in heavy accent)" despite me telling them that they have sent 9+ technicians out already. I was "guaranteed" a call from the most senior line technician supervisor today but of course no one called me. The second, I mean the second, AT&T fiber to house or google fiber is available I am dumping comcrap!
been there and done that few years ago (for over 6 months). i'm not verbally inclined enough to express my disgust w/ those corporate thugs.
 
They are a horrible disorganized company.

While they are busy ruining Olympic coverage, AT&T is running competitive commercials on Comcast owned NBC networks.

Comcast are idiots with a monopoly. Hopefully Google and others will give us some options.
 
So now we're looking to drop the cable and go with Roku/Sling TV.
I think all cable/sat is on the way out. People like me are sick of paying to have **** like BET,MTV,CNN and ESPN just to get the channels we do want. They really need to offer a pick 30 or pick 50 menu to the customer. But they will never do that.

You should take a look at PlayStation Vue as well. I like their offering better than Sling. The only thing Vue is missing for me is live locals for ABC, NBC, and CBS along with A&E and History. Vue also has a DVR feature that Sling doesn't have. Just wish they had channel numbers to move to a channel quicker.

Pretty sad everyone is complaining about their speed when I'm lucky to get 10Mbs. Only provider available in my area unless I were to use a satellite provider for interwebs, but I'm glad to get rid of Dish for TV.
 
You should take a look at PlayStation Vue as well. I like their offering better than Sling. The only thing Vue is missing for me is live locals for ABC, NBC, and CBS along with A&E and History. Vue also has a DVR feature that Sling doesn't have. Just wish they had channel numbers to move to a channel quicker.

Pretty sad everyone is complaining about their speed when I'm lucky to get 10Mbs. Only provider available in my area unless I were to use a satellite provider for interwebs, but I'm glad to get rid of Dish for TV.
That's actually the plan my wife read up on. But I assumed we would have to buy a Playstation to get it. And I don't wanna falloff into the video game abyss.
 
The cable companies piss me off....

Back in the 70s, when cable was first strung up, they talked congress into granting local monopolies-to give them a chance to pay off their investment. That investment has long since paid back-but these companies just love to keep jacking up rates and sticking it to consumers every way they can dream up.

Horrible business model-created entirely by dirty politicians.


Know all about it. We have Charter, only option we have.

It's supposed to be fiber from here to the moon or wherever it goes. It goes out about once a week on the average. Then Charter wants me to do all the diagnostic work and repair on THEIR EQUIPMENT. Then if I can't fix it, it averages 5 work days to get a service person out here.

When I complain that I WORK on their computer. who is going to pay me for down town, it's "send in your TS card and we will punch it for you." "You should have a business account"

Why should I have a business account? "Because we make service calls faster." Not "our service is more reliable" but "our service still sucks but we MAY fix it faster."

We have Charter cable so we know the issue isn't in the "wire."

First competitor that hits our neighborhood and we are gone

The Cable companies need to figure out we have all sorts of alternatives for TV (like not watch it) but modern commerce requires reliable internet.
 
That's actually the plan my wife read up on. But I assumed we would have to buy a Playstation to get it. And I don't wanna falloff into the video game abyss.

Negative on needing a console. You can sign up online then use Amazon Fire TV or Roku to watch if you don't have a PS3 or PS4. You can watch a lot of stations on mobile/laptop as well, but not all. 7 day free trial to play around with it. If you watch NFL then NFL Network is supposed to be available by the start of regular season with red zone as an optional add on.
 
Know all about it. We have Charter, only option we have.

It's supposed to be fiber from here to the moon or wherever it goes. It goes out about once a week on the average. Then Charter wants me to do all the diagnostic work and repair on THEIR EQUIPMENT. Then if I can't fix it, it averages 5 work days to get a service person out here.

When I complain that I WORK on their computer. who is going to pay me for down town, it's "send in your TS card and we will punch it for you." "You should have a business account"

Why should I have a business account? "Because we make service calls faster." Not "our service is more reliable" but "our service still sucks but we MAY fix it faster."

We have Charter cable so we know the issue isn't in the "wire."

First competitor that hits our neighborhood and we are gone

The Cable companies need to figure out we have all sorts of alternatives for TV (like not watch it) but modern commerce requires reliable internet.


Our cockgobbling corrupt govt does such a poor job-we aren't even in the top ten countries on speed-

https://en.wikipedia.org/wiki/List_of_countries_by_Internet_connection_speeds
 
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