I rarely ever have a reason to set foot in a NFCU branch, but the few times I have I can't recall ever being treated rudely at all. Of course, I can only relate my experiences there and I'm sure it's not the same experience at every single branch. I've had an account with NFCU since 2001 and I've never seen anything to make me think I needed to go anywhere else.I share a NFCU account with a partner. I’ll take DCCU any day over NFCU. I end up waiting in line just to be treated rudely. Better, quicker, and certainly nicer service at DCCU