Went to Glock today in Smyrna to get my pistols serviced. My Gen4 21 had an issue where the trigger wouldn't reset. But since I had 5 other Glocks in the armory, I figured I'd get them all checked out. I emailed them to make sure I didn't need an appointment, and that walk-ins were accepted. No appointments are required. Security is easy, as I was required to relinquish ID and all firearms to have their security attach locks on all 6. I was given a badge and instructed to go to the end of the parking lot to the last awning. At the door, we was greeted by nice employees that were happy to take my heavy satchel. They told me 2 hours minimum and we left and went to the Cheesecake Factory for lunch. I got a call about 2 hours later saying my tools were ready to be picked up. Security returning was a bit smoother. Went back to the last door and was told to wait in the lobby while my tools were being gathered. I was brought with a stack of about 5 forms of all the parts that were changed. Great experience and would go again and recommend anyone whose in the area, or plan to be in the area take some time and drop your tools off for service.
