HELP…Installing new thermostat

[BlackRifler42]

What am I doing wrong here? Can’t get the AC to kick on. New is on top, old is bottom.

 

[rOmiLaYu]

Move the white wire down two slots.

 

[BlackRifler42]

Move the white wire down two slots.

I had originally done that and it’s still not coming on.

 

[rOmiLaYu]

I had originally done that and it’s still not coming on.

Heat pump or furnace?

 

[BlackRifler42]

Heat pump or furnace?

Heat pump

 

[KSouth]

Easy.
Ask OttoMan
He’s the man

 

[rOmiLaYu]

Heat pump

Stick the white wire in W.

 

[roydamnmercer]

Double check your breaker panel.

 

[BlackRifler42]

Stick the white wire in W.

Nope. Nothing

Double check your breaker panel.

i did that.

 

[rOmiLaYu]

Nope. Nothing

Is the unit a two stage compressor? If so, yellow should be in Y2.