Progressive did that to a family friend on the way to look at a house. Got tboned in the front and said due to being less than 2 miles from home had to pay for his own tow or drive home.... Never had to use geico but when I worked for a State Farm agent, people used to get upset coming out of pocket then having to come in the office for a reimbursement check.
After seeing how progressive handled the claim and not wanting to fix the bent suspension or look at anything besides body damage, I will say I won't ever recommend them.
Do NOT EVER use progressive. They suck, they always cut a check way lower than what they need to hoping you will take the money and run. Some body shops will not repair your vehicle and all of them frown when you tell them that you have Progressive ins. We waited 6 weeks for a 3 week repair because of their BS.

