Thursday I picked up a Gen 4 G21 at Hi-Caliber in Holly Springs (cause I just couldn't stand it anymore) and a few days prior to that I got yet another Gen 2.5 G21 from a local member here in Cherokee County.
I promptly brought them both by the guru's in Smyrna for:
Gen 4....extended slide release only.
Gen 2.5...a general health check up along with five assed out old style mags (one being a 10rnd) to be gone thru.
I politely requested that I leave with my less than 2hr old Gen 4, which they so obliged within about 20 minutes, but that I would be more than happy to let the older brother spend the night so that they could take their sweet time and do a thorough job on him.
I requested that the Gen 2.5 have the dim, tiny night sights removed with factory white replacing them and that an extended slide release be installed. I also asked very nicely if the 10rnd mag could some how be turned into a 13rnd mag within 24hrs?
Fast forward 24hrs to Friday....
The same glock armorer greeted me at the door with my G21 full of all new parts. Yes, all 30+ internal parts replaced with the latest and greatest and five brand new 13rnd mags! Total cost for both pistol's: $0.00
How's that for customer service and standing behind your product?
Tomorrow I plan on putting a couple hundred rounds thru my new Gen 4 and my "internally new" Gen 2.5
I promptly brought them both by the guru's in Smyrna for:
Gen 4....extended slide release only.
Gen 2.5...a general health check up along with five assed out old style mags (one being a 10rnd) to be gone thru.
I politely requested that I leave with my less than 2hr old Gen 4, which they so obliged within about 20 minutes, but that I would be more than happy to let the older brother spend the night so that they could take their sweet time and do a thorough job on him.
I requested that the Gen 2.5 have the dim, tiny night sights removed with factory white replacing them and that an extended slide release be installed. I also asked very nicely if the 10rnd mag could some how be turned into a 13rnd mag within 24hrs?
Fast forward 24hrs to Friday....
The same glock armorer greeted me at the door with my G21 full of all new parts. Yes, all 30+ internal parts replaced with the latest and greatest and five brand new 13rnd mags! Total cost for both pistol's: $0.00
How's that for customer service and standing behind your product?
Tomorrow I plan on putting a couple hundred rounds thru my new Gen 4 and my "internally new" Gen 2.5
