They said I could either send it in for free repair or pay 1/2 retail price for replacement. Since I lost my cool, I felt the latter was more appropriate. Anyways I've got the new one a couple days ago. Haven't opened the box yet. I will list it on here when I can get everything for it gathered up and inspected. More importantly when I can talk the wife into letting me spend a few hundred on accessories for a Dillon.