Honestly I didn't know where to post this so as to help someone that is deserving, but Boss Firearms deserves this review and I hope this does them justice:
I purchased off the Boss Firearms website. The price seemed a bit high, but it's LMT stuff and not everybody has LMT rifles and parts. First, my bank declined the purchase on my debit card (not good for the bank). So I called the order in and put it on a credit card. A week later my order was "Awaiting Shipment" so I sent them a message inquiring about my order. They said they sent it several days earlier. Lo and behold it showed up that very afternoon. Finally, while on their site I discovered that the stuff I ordered had gone on sale.
Okay, that's what happened. Then I got prompted to do a review on Google. I did that and related all the above. Within hours, literally, I got an e mail from the owner of Boss Firearms. He sent me his personal phone number and asked that I call him. We talked about the issues and he said he would look into the website glitch AND without me even asking, he credited my account for the difference in the sales price and what I paid. If that isn't customer service, such a service doesn't exist. How many company owners would do that? Bossfirearms.com Try them
I purchased off the Boss Firearms website. The price seemed a bit high, but it's LMT stuff and not everybody has LMT rifles and parts. First, my bank declined the purchase on my debit card (not good for the bank). So I called the order in and put it on a credit card. A week later my order was "Awaiting Shipment" so I sent them a message inquiring about my order. They said they sent it several days earlier. Lo and behold it showed up that very afternoon. Finally, while on their site I discovered that the stuff I ordered had gone on sale.
Okay, that's what happened. Then I got prompted to do a review on Google. I did that and related all the above. Within hours, literally, I got an e mail from the owner of Boss Firearms. He sent me his personal phone number and asked that I call him. We talked about the issues and he said he would look into the website glitch AND without me even asking, he credited my account for the difference in the sales price and what I paid. If that isn't customer service, such a service doesn't exist. How many company owners would do that? Bossfirearms.com Try them
