My paperwork got "lost". I turned it in at 7:15 for nothing but a Keltec. At 8:20 I asked where my paperwork was and they had to go find it. People I saw walk in the door after I turned in my paperwork came and went. Then after they found it I got put in the back of the line again. I just walked out at 8:45. Ridiculous. Would NEVER go back.