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Complaint Letter to Midway USA CEO
- Thread starter Studiogene
- Start date
Cancel the order. It will help those of us who also placed orders and are patiently waiting to get ours sooner.
Cancel your order and go to Walmart. You will see they also have no .22. Go to customer service and complain to them that you drove all the way to their store because someone said they had ammo, and you got there and they have none. They have wasted your time. They will not be able to give you a date when they will have more .22 either.
The only thing I can say about Midway is that it may make better business sense to not do backorders on such a volatile item. In doing so, they can assure that only people that spend all day surfing the internet to buy any available .22 to resell at weekend gunshows will get it. At least with a backorder, you have a spot saved in the 'line'. You may not know when you will get to the beginning of the line, but you do know that when it moves, you will still be in it.
The only thing I can say about Midway is that it may make better business sense to not do backorders on such a volatile item. In doing so, they can assure that only people that spend all day surfing the internet to buy any available .22 to resell at weekend gunshows will get it. At least with a backorder, you have a spot saved in the 'line'. You may not know when you will get to the beginning of the line, but you do know that when it moves, you will still be in it.
If I was in Midways shoes on this I would have sent EVERYONE who had a back order an email sayin - don't know when, but you're in line and you'll get it, if you want to cancel that's your prerogative. Then at least customers would have a choice. MHO
You can click "alert me when avilable" on any item Midway sells. I get emails every week telling me that something I wanted is now in stock.
Also, about the expected in stock date. Perhaps they got a shippment of a million rounds of 22 ammo in on 12-31-13 (as stated in the orginal back order). But other customers placed their orders before you and depleted that stock before they got to your order. Then the next shippment is now expected June 16th 2014. So if you stay in que on the BO line, you will get yours from the next shippment.
BEST part of back ordering.... it cost you nothing till it's ready to ship. So you are out ZERO dollars.
Also, about the expected in stock date. Perhaps they got a shippment of a million rounds of 22 ammo in on 12-31-13 (as stated in the orginal back order). But other customers placed their orders before you and depleted that stock before they got to your order. Then the next shippment is now expected June 16th 2014. So if you stay in que on the BO line, you will get yours from the next shippment.
BEST part of back ordering.... it cost you nothing till it's ready to ship. So you are out ZERO dollars.
I say cancel the order, unless you had all intentions of flipping them. If that is the case, then I hope they refuse to cancel your order or give you a refund and by the time you do receive them (hopefully 6 months from now) the market will be flooded and they will only be worth $0.01 per round. But if that is not the case, I say cancel your order and do like the rest of us and hope we can get lucky at Walmart or at a local gun shop.
^^ This. Plus, if you find some ammo local, you can log in and change your qty ordered. Or just wait and sell off the surplus when it comes in. Not like you will have a hard time fliping .22 ammo...as long as you are not trying to retire off the profit.
I argue that. From my personal experience I get treated like gold from Big Corporations. When I call small local businesses they act like I am an inconvenience to them. That happens often.
