Its a backorder. It happens. I doubt they charged your card so you really lost nothing.
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Too quote Charlie Brown, "Good Grief!" is this all you have to complain about?
Life must be good....

My experance is, I usually get as good as I give. If im an ass to the person who is just doing their job on the other end of the line, it's probably not going to go well.
BUT, if I am nice and recognize that the person has possibly already delt with several other ticked off people, and I am nice and friendly. I get better results.

I just look elsewhere for what I want. I'd rather have the frustration looking for a new source for what I want. Much less grief that way!! 

