Hiring - Alpharetta based inside sales

[Cajunjeep]

I have had success in the past finding great employees from the ODT so I figured I would post it here.
We are a FinTech company that is growing and looking for inside sales positions. Great role for recent grads or someone looking to get into a sales role in the technology and finance space.

Feel free to DM me with any questions.

Inside Customer Success Rep (Saas, FinTech)​

Job description​

Are you looking for a dynamic, fast-paced work environment? Do you enjoy building relationships with customers and helping them with answers to their questions, inquiries and needs? A position as an Account Executive gives you the chance to communicate with customers and be the “voice” of our company. No cold calling required - all calls are to existing customers.
ProFund™ is searching for polite, professional Account Executives to work closely with other team members to provide outstanding service to our customers, share our product with the world and create raving fans from our users. The Account Executives will give presentations via Zoom and may handle a moderate volume of inbound or outbound calls. They will learn how to use our company’s simple, next generation, cloud-based app in order to educate and support use by our customers. Vital among these responsibilities is the ability to manage time well; use sales scripts and sales management tools; have a basic comfort level with technology and maintain lasting relationships with other call center members, as well as external customers. The position requires no cold calling.
Account Executive Responsibilities:

• Learn the basic functions of our company’s cloud-based software program so you can walk users through steps to achieve specific goals
• Perform compelling online demos to prospects
• Source new sales opportunities through inbound lead follow-up and outbound calls and emails.
• Be the first point of contact with incoming users and maintaining the relationship throughout their journey.
• Research accounts using our CRM (Hubspot) to identify key players and generate interest
• Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken using our CRM.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Aid the software development team in conceptualizing updates and upgrades that will enhance users’ experience
• Take part in training and other learning opportunities to expand knowledge of company and position.
• Adhere to all company policies and procedures.

Qualifications:

• Experience and/or interest in developing new sales opportunities through calls and other means of contact to potential new customers.
• Exceptional customer service, verbal and written communication skills, professional phone voice.
• Self-Starter who can hit the ground running in an early stage startup environment.
• Proficiency with computers, especially with CRM software and web presentation tools.
• Ability to multitask, prioritize, and manage time effectively
• Strong listening and presentation skills
• Adaptability and accountability.
• Be reliable, safe and a team player.
• Embrace the mindset of the “Make Money and Have Fun!” culture.

Benefits:
401(k) Plan, HealthCare Benefits Package and other benefits.
Keywords: customer service, ERP system, CRM System, Hubspot, Salesforce, relationship management, business to business, Closer, Relationships, SaaS, #FinTech
Job Type: Full-time
Salary: $41,000.00 - $100,000.00 per year
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Alpharetta, GA 30004: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales or Customer Service: 1 year (Preferred)

Work Location: One location