Long story short, vehicle was totaled by an ahole whom I t-boned after he ran a stop sign. Their insurance has accepted fault and the fun began. Besides the ridiculously low valuation, my truck had a good bit done, which I provided over $6k in recent receipts for. I made it clear I wanted to be paid or keep my truck as I plan to buy another and I will either transfer or perform the same modifications. They gave me a salvage valuation that is roughly 2x what I was offered by the same salvage yard that the at fault vehicle was sent to, with their valuation through the BidFast system on IAAI. I cannot access this system, nor do I know exactly how it functions to give them a valuation. What I do know is that they did not report all the damage, as Carfax does not show it having structural damage, just undercarriage and frontal damage of the moderate category whereas it sustained frame damage. I'm trying to figure out if they omitted that part to drive up the salvage valuation which is very likely I would imagine.
To answer subsequent questions, yes I have retained an outside appraisal source and already delivered that to them. I may have to subrogate to my insurance and file suit but as of now I still have an open complaint with the Ga Insurance Commissioner and will move forward from there. They refused to provide me a rental as well. The State's own valuation, average of retail and wholesale, is over $2,500 more than the number they came up with as well and we all know where used vehicle prices are right now, especially trucks. The vehicle in question was my 2007 5.9 Ram 2500 which makes it more of a pain to replace. Thanks for any help!
To answer subsequent questions, yes I have retained an outside appraisal source and already delivered that to them. I may have to subrogate to my insurance and file suit but as of now I still have an open complaint with the Ga Insurance Commissioner and will move forward from there. They refused to provide me a rental as well. The State's own valuation, average of retail and wholesale, is over $2,500 more than the number they came up with as well and we all know where used vehicle prices are right now, especially trucks. The vehicle in question was my 2007 5.9 Ram 2500 which makes it more of a pain to replace. Thanks for any help!
