My only experience with him is through my brother-in-law who did not have a good experience. He called and was inquiring about having several things done to a few different firearms and said Hogleg was fairly rude over the phone and just seemed disinterested in answering his questions or doing the work. Again not firsthand experience, but I figured I'd chime in in any case.
I had a similar experience, he's not much of a phone person. Go see him in person, he will talk as long as you want. I carried a Vaquero and a blackhawk to him last year with instructions that "I would be out of town for two weeks for work and to get to them when he could", He called about 3 days later and said they were ready when I was. The Vaquero is sweet, smooth as silk with a light trigger, the blackhawk is very smooth but with a heavier trigger because he wanted to keep the lock time quick for hunting. I am very satisfied.
I have a few other projects that will be making the hour long drive to him shortly. The man does excellent work and is full service but single actions are his specialty.