Unwelcomed Suprise at Adventure Outdoors

[rosewood]

Not that unusual for Credit Cards, but not sure that it's legal to charge for a true Debit Card.

From: https://www.valuepenguin.com/credit-card-surcharges-convenience-fees

"Surcharges cannot be imposed on debit or prepaid debit transactions. This holds true even if a cardholder chooses "credit" as an option when using their debit card."

That is what I thought, but couldn't point to something that said it.

 

[spencer60]

Not that unusual for Credit Cards, but not sure that it's legal to charge for a true Debit Card.

From: https://www.valuepenguin.com/credit-card-surcharges-convenience-fees

"Surcharges cannot be imposed on debit or prepaid debit transactions. This holds true even if a cardholder chooses "credit" as an option when using their debit card."

I'd never heard of that before. Very good information to know.

Edit: looks like that's not the law in GA.

 

[sparked1]

Actually, your post did belittle the OP (as a "spoiled American") for sharing his disgruntlement about his experience. You told him what he should do as far as his options as an American. I pointed out he is exercising another of his options as an American, that of Free Speech.

So dat what my point be.

As for "spoiled Americans"...umm, no. I've lived in several other countries around the world and -compared to the majority of other nationalities- most Americans are far from being "spoiled" when it comes to money. If anything, Americans are more likely to keep their mouths shut instead of speaking up if they think they've been overcharged, didn't get a discount to which they're entitled, etc. Contrary to what people who brag about having checkbooks dedicated to specific stores may claim, frugality is not a vice and it's not shameful. It's actually admired in most other countries and used to be in this country.

Just saying.

My post was not directed at the OP. His frustration seemed to stem from not being aware of the fee, only to be surprised by it at checkout. I doubt that he wold've started a thread if he had been fully aware of the fee beforehand, and may have simply walked out of the store. My comment was directed at some of the comments that seem appalled that a business would even dare to charge such a fee. Yes, we are certainly spoiled when it comes to the "customer is always right" mentality. No other country has as much regard for customer service as the US, and that was my point. Many Americans will take this mentality overseas only to come off as arrogant. Try pulling that "customer is always right" crap in some other countries and you're in for a rude awakening. But, of course, you probably already know that being that you've lived in so many.

 

[Rock Man]

First of all, I'm not trying to shame anyone. I just found it hard to believe that $12 or so would deter someone from what they admit was an impulse purchase.

Just because a purchase was (initially) impulsive doesn't mean the buyer is obligated to follow through no matter what. Any purchase can run into details that 'cross a line' the buyer (or seller) finds unacceptable. It doesn't mean it's a case of the buyer not being able to afford the purchase per your smirk.

And don't be thinking about my panties. Your checkbook balance isn't big enough. Just stick to buying the next color Keltec next month at AO.

Damn those impulse purchases anyway, right?

 

[Rock Man]

Yes, we are certainly spoiled when it comes to the "customer is always right" mentality. No other country has as much regard for customer service as the US, and that was my point. Many Americans will take this mentality overseas only to come off as arrogant. Try pulling that "customer is always right" crap in some other countries and you're in for a rude awakening.

That's certainly all true....at least in theory. Anymore, it seems 'true' customer service went extinct with the Dodo Bird. Nowadays, you get lots of platitudes from someone reading a scripted flow chart but with little knowledge and even less motivation to actually fix an issue.

But that's another rant for another time.

 

[norbel718]

Well, I now understand that adding 3% to a card transaction is store policy. I also understand that the policy is posted thru-out the store. I never saw the postings, I have to admit, at time I'm not the sharpest knife around.

However, my frustration was during the transaction I had conversations with three separate store employees (each was very nice) who asked if I had purchased from AO before. I advised each this was my first AO transaction & that I lived over 60 mile east of the store.

I was just surprised, that neither of the employees thought that - hey you never bought here before, you may not know our card policy. And then I get to the fourth employee at check out (who was bit of a but-hole) and he informed me of the card policy as if I was the dumbest person he had met that day. It just got my goat.

 

[spencer60]

It definitely would have been nice to have them mention before you made it to the register...

 

[spencer60]

Just because a purchase was (initially) impulsive doesn't mean the buyer is obligated to follow through no matter what. Any purchase can run into details that 'cross a line' the buyer (or seller) finds unacceptable. It doesn't mean it's a case of the buyer not being able to afford the purchase per your smirk.

And don't be thinking about my panties. Your checkbook balance isn't big enough. Just stick to buying the next color Keltec next month at AO.

Damn those impulse purchases anyway, right?

ESAD kind of come to mind here. You can troll for a few posts until the mods get PO'd and kick you off, or you can act like a real human. Your choice.

 

[sovietak474u]

That's way longer than any time I've gone there... From the time I decide to walking out the door is usually 15-20 minutes or so. I did once get stuck with a cashier who I'm pretty sure was stoned, and took about 30 minutes to process a single person in line before a manager noticed and took him off the register. Never saw that one again.

They do go through a lot of paperwork checks, mainly because they are the #1 ATF target in GA. Bloomberg has called them out by name as 'gun runners' simply because of the volume they do.



I buy a fair amount of guns there, so I still have a check book that I use for them and a few other things. If I ran into something there I had to have though, and I only had a card, I wouldn't let the $10-15 extra bucks worry me. Like I said, if you can't afford that 3% extra you can't afford the purchase itself.

I don't think the OP mentioned whether they were going to finance it or just pay the card off. This is a one time purchase though, so there's no $120. It would be $12-13 depending on what they paid for the gun.

And BTW, I've taken 3 years of Accounting and implemented GLs at two different companies... 'no financial experience' my butt... LOL

I was not speaking to you directly . I made pizzas at dominos for a few years . That does not mean I was good at it

 

[spencer60]

I was not speaking to you directly . I made pizzas at dominos for a few years . That does not mean I was good at it

No sweat. To be honest, I was lousy at accounting... that's why I got into computers.