These are copies of a email sent to and from RCBS. (they are self explanatory). So the next time you think " I'll save $10 bucks on those dies" (with only a 2 year warranty) maybe you should reconsider and buy RCBS! (with a Lifetime warranty)
Message I sent yesterday;
I just received a set of carbide 45 auto reloading dies in the gray box. If you need any number off of the box, I can get them when I get home tonight.
I always take the dies apart and clean and lube the dies. Well my daughter took the locking rings to play with I guess and now they are gone. I need to buy 3 locking rings. They are black with set screw 90 degrees onto the thread. How much do they cost?
thanks Chris
Then later yesterday the response;
Chris, I'm sending you the lock rings no charge. Have a great week.
Bill Reed
RCBS Customer Service
605 Oro Dam Blvd.
Oroville CA 95965
Customer Service Hours
Mon-Fri
6:30 am to 3:30 pm
www.rcbs.com
WOW! Cmax
Message I sent yesterday;
I just received a set of carbide 45 auto reloading dies in the gray box. If you need any number off of the box, I can get them when I get home tonight.
I always take the dies apart and clean and lube the dies. Well my daughter took the locking rings to play with I guess and now they are gone. I need to buy 3 locking rings. They are black with set screw 90 degrees onto the thread. How much do they cost?
thanks Chris
Then later yesterday the response;
Chris, I'm sending you the lock rings no charge. Have a great week.
Bill Reed
RCBS Customer Service
605 Oro Dam Blvd.
Oroville CA 95965
Customer Service Hours
Mon-Fri
6:30 am to 3:30 pm
www.rcbs.com
WOW! Cmax
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