Should have found the store manager and then while you we were waiting got the corporate 800 number.
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Only reason I know this is I had to deal with ruger (super nice people, great cs) and they told me if the magazine replacement didn't solve the issue, they'd send me a lable. I asked them about shipping back to me, and they said it could be sent directly back to me since they are the manufacturer.
I want to like AO. I really, really do, but..."
I'm with ya. I could about throw a football and hit the store from my house. Stinks to have such a big store with so many good things in them to suck so bad. They're either too expensive, don't give you the time of day, ****s, or too busy to buy anything. I'd rather go to Cherokee even with the extra time & gas.