A lot of these gun stores will be "licking their wounds and howling" for customers when the "panic period" is over. Forums like this really reveal the good, the bad, and the ugly. Most of what I have heard about AO is ugly. I hope the management and owners are reading these forums and figuring out how to prevent the ugly. This was an absolutely, unacceptable response to a paying customer. Where has all the common, basic business sense gone?