Had an issue on a new Mystic X, an endcap/exit hole strike, not a baffle strike. I emailed them, shipped it in, and offered up it could have been user error. Five days later...it's returned with a new core. I offered to pay for anything that was my fault, they basically just politely waved and said "carry on."
Amazingly good and fast service, ALL the thumbs up!
Amazingly good and fast service, ALL the thumbs up!