Comcast is changing me for 75mps download speeds and everything I have tested out well below 20. Before I go out and buy the latest greatest modem/router combo for $200, I thought I'd ask if there are any folks here that have some information.
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So my comcast internet is really slow 5-7 mps. What are my options?
- Thread starter rockyfatcat
- Start date
first make sure its not your computer limiting it. are you hardlined or wireless? if wireless try a hardline and see what results your getting. if they are still low then it could be your card limiting it
Have them come out a replace the modem/router they provided you. We had a similar thing happen at our house and they replaced it free of charge. Internet is now back up to what it is supposed to be
Cable internet, Motorola modem, separate linksys router, speed test over wifi
I agree that as a whole they have awful customer service and I wish that I had not signed a contract with them. This was a pleasant experience for me. They came out the day later and had me back up and going, I also saved the installers number and called him rather than comcast.
Comcast's cable modem is OK...I get 250+...paired with a Netgear AC router, don't use the comcast wireless router. Bump up your speed package and you will get a new modem as well, go for 100mbps minimum.
I was going to say I would call them first. They will charge you for a certain level of service and not give you the equipment to use all of the functions you're paying for. This happened to me with my DVR and my modem/router. Make sure you have the right modem/router from them. I pay for like 100mpbs and I'm hitting 125+
