Yeah I will have to jump on this bandwagon for a minute, cant resist. When I cancelled mine they made the mistake of asking why? I was nice about it and but told her the service was had fallen off and that unprofessionalism from and slower than the VA Hospital service was what had lost me and that every time I have had to deal with them it has been a time consuming train wreck. She then looked up my account and said oh you had 6 boxes and internet and you were spending $400/month! I said "yes? ....and? Well you are making a mistake using someone else, you will be back! She then proceeded to be just as rude as the people I was talking about were the reason I was leaving. So, after everything she would say I wouldn't comment on, or answer, I just kept asking over and over again every few seconds "is it cancelled?" after everything she said, until she said. "yes it is cancelled" then I said "good!, now print off something stating that! And that I owe you nothing else!", and as soon as she handed it to me and let go .... I said YOU and all the other Comcast employees LIKE YOU are why you are losing people like me, that have been loyal customers for the past decade! Rude ass! And walked out.
