I have a sawzall you can borrow, if all else fails.
cutting torch? I am trying to be patient....
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I have a sawzall you can borrow, if all else fails.
I bet they get you squared away tomorrow.
Or, at least I hope they do!
Note to self. Send in safe warranty
Did you try putting the lock into progamming mode and re-setting the combination ?
I'm with lecroy. Your combination lock should indicate that you put in the right numbers. If so, push against the door as you turn the handle. If a gun (or anything else) is pushing against the door on the inside, the safe may not open. I had that problem, and my handle would turn and just spin somewhat without moving the bolts. If the combination lock does not indicate that you are putting in the right numbers, you either have a different combination or you have a problem that only the manufacturer can help you with. Good luck.