I have a Taurus pistol that has to go back to Taurus for warranty work, and it's been a while since I shipped one. Which carrier wil ship this? I know USPS is out of the question.
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Which carrier ships warranty returns?
- Thread starter geezer
- Start date
Fedex or UPS should...but I think you have to do it at a counter location...cant just drop it off at a box.
both ups and fedex. Id use UPS as a friggin hate fedex.
Shipped one to S&W yesterday - they require shipping from a "global service center" not a Fedx Kinkos or other store. UPS has the same policies.
Have you contacted Taurus? They sent me a prepaid shipping label for Fed Ex when I returned one.
Contacted Taurus just now. Thanks for the advice. They would not cover shipping TO them, but will cover return. I went ahead and paid them for the shipping label through Fed-Ex...All is good now. Thanks fellas!
I'm suprised they didn't cover shipping to them. I had a Rossi I had to return twice and they sent a shipping label to my email both times.
He said that this pistol was manufactured in 2001 and Taurus only covers one way on one that old. I asked him if it had a lifetime warranty, and he said yes, so why not cover both ways? He said my problem would be normal wear and tear on one that old, but it would still be covered under warranty. Company policy is to only cover one way unless it's mechanical failure within about 6 months of new.Also said if they can't fix it a tech will contact me to discuss options...WTF? If they can't fix it, they should replace it, no questions asked.
