NEGATIVE, DO NOT COUNT ON YOUR INSURANCE COMPANY TO HANDLE THIS FOR YOU!!!!!!!!! I know that they should be there for you to help take care of this for you, afterall, that is what you pay them for. I tried this one time and got the shaft all the way around. (from my insurance company and theirs). My opinion is this, hire a lawyer and look out for yourself!!!! And get a good one. Good luck.You don't need a lawyer your insurance company is supposed to call them and take care of it all for you