I'm glad you're getting it worked out. I've been doing work for Winchester for a number of years and they've always been a pleasure to deal with on my end as well.
Winchester safe from Tractor Supply
- Thread starter Dirty J
- Start date
So... an update.
Called Winchester. The gal on the phone was EXTREMELY helpful.
Took the serial.. gave me the factory code for the model and boom.... I'm in.
Inside was the literature and the lockout screw thingy.
It was either a return (unlikely since it had the shipping legs attached) or some douche canoe that owns a Winchester safe knew how to remove the screw and change the code. Technical support gal says it happens all the time.
Unfortunately with their code, I can't change the code... So I had the following options:
1) use as-is with the factory code
2) return to the store, where they'd likely put some other guy through the same thing when they just re-sell it
3) they'll send a guy to replace the lock under warranty
I opted for #3. The time it would take me to go back to the store, deal with the folks to swap or return will be about the same as having someone come out. So figured I'd just leave it be and take the replacement lock.
Regardless of what you think of this safe or its quality, the support behind the product more than makes up for it.
I wouldn't hesitate to buy the brand again... though I will try the default code in-store on any future purchases
Not that you didn't believe me but, told ya so.
As far as I know....as of around December, I believe the Winchester 26 took the place of the 24 butCliffB would know more about that then me.
And all the 26's I've had my hands on so far have had the S&G.
Closer to December 2014. The 26 started arriving in stores last Spring.
Glad all worked out
