I need to vent about an outdoor company

[MacTavish]

I'm pretty mad and there's nothing I can do about it! On January 4th, I ordered some Walker's ear protection directly from the Walker's website. I got a confirmation that my order had been received on that same day. The email said I should be looking for an email telling me when my item has shipped.

Well, it's been 6 days (including weekend) and I've not heard a word. I called Walker's customer service and got a person who said she worked for GSM Outdoors. Evidently the owner of Walker's. She said my order has not been shipped and that the warehouse has been closed until yesterday. NOT GOOD. There was no indication that my order would not even have a chance of being shipped until yesterday when I placed my order. NOT GOOD BUSINESS. She could not tell me when my order would be shipped, or even give an estimate. NOT GOOD AGAIN.

While I'm at it, I'll complain about two more things. When I entered my order number into Walker's shipping checker, it just sat there and spun around and around. When I left off the two letters at the beginning of my order number, it quit spinning and said my order had not been shipped.

I emailed them a day or so ago, but have gotten no reply in return except a bunch of advertising.

Be warned. To me this is not a good way to run a business. That's all.

 

[Whitey]

Was telling my son the other day about when I was his age, back in the day, when you ordered something it was 6-8 weeks. Yet we survived.

 

[1gunsnotenough]

You think your disappointed in the shipping just wait until you get the Walkers.

 

[CAMSDADDY]

I don’t realize how spoiled I am until I order bullets from Bear Creek. I’m used to grabbing my phone placing my order and getting confirmation and tracking in hours. When I order from Bear Creek I have to make a phone call. I give the gentleman my info and I don’t have further contact until the mailman shows up. It’s really odd.

 

[Rougarou]

Y'all don't seem to understand that a pair of 124 grain 9mm works great as ear pro.

Been there done that but still waiting on the T-shirt lol

 

[Zeeman]

Six days? only six days? If you had my order you would be in your full kit hunting someone....
Chill its all good ... a lot of folks are not willing to work of which is slowing everything down.

Many other businesses can get products to me in less than 6 days. They haven't even shipped it yet!

 

[Zeeman]

bet you dont mail odt stuff to members either or you would know about waiting

I got something in the mail from an ODT member is only 2 days I believe. Not a weapon.

 

[BIKER13]

I got something in the mail from an ODT member is only 2 days I believe. Not a weapon.

see sometimes it works

 

[Zeeman]

Buy from a dealer instead of direct next time.

We have lousy dealers around here and they don't stock the things I'm looking for.

 

[Zeeman]

If you want the fastest shipping that is typically Amazon. Amazon has got good, when you order from non amazon sites especially Ebay its not uncommon to see 2-4 days to ship the item.

Amazon shows the walkers in stock and if I order now it would be here Friday........(hard to beat that turn around time if shipping speed and delivery is priority. Also returns on amazon seem to be easier than most companies. If you have the CC you save an additional 5%. )

I hope you get your order soon.

Hind sight is... I have learned a good lesson I guess.