? on fixing / shipping a used gun

[Xcaliber]

what happens if you bought a gun used (person to person), it's defective (can't get thru a range session w/o malfunctions) and needs to go back to manufacturer? I asked ruger this question and they stated I would need to go to FFL 1st and pay for the transfer 1st & shipping of it. this sound right? ruger actually stated that if you're the current owner of a (used) ruger, you NEED to do this anyway. thoughts?

 

[Xcaliber]

what would have happened if I just sent the gun to ruger? would they just send it back to me?

 

[cmshoot]

Never heard of such, but Ruger can stipulate whatever they want.

 

[StuP]

Do you consider this to be warranty work?

 

[Xcaliber]

Do you consider this to be warranty work?

I would say so, the gun isn't reliable

 

[StuP]

What model, how old and what are the malfunctions ? Ruger used to have good support, no recent experience. If you can't find the problem locally, it's probably worth sending back to them as requested.

 

[Cruisers460]

Couple of years back I bought a ruger that had not been converted to new model. Called Ruger and they sent out a box for me to send it back. Decided not to but that was all that was needed. I've sent several back to other makers and the same thing, or email a shipping label and drop it off at a company Fedex store. Always sent back at no charge.

 

[Cruisers460]

Do you consider this to be warranty work?

Most guns only have a year warranty and it doesn't transfer. Most makers will repair it anyway to keep a good name.

 

[Kman]

Couple of years back I bought a ruger that had not been converted to new model. Called Ruger and they sent out a box for me to send it back. Decided not to but that was all that was needed. I've sent several back to other makers and the same thing, or email a shipping label and drop it off at a company Fedex store. Always sent back at no charge.

This has been my experience. As was explained to me, no transfer of ownership is occurring, therefore they sent a box and label. It’s been a while, but I think the same logic applies. Each manufacturer may have different policies???

 

[300_whisper]

I sent the SR556 to them for repair. They sent me a box and I mailed it directly to them. They shipped it back to my house once repaired.